FABB FAQS
1. HOW SAFE IS SHOPPING ON www.shesfabb.bigcartel.com?
We realize how important it is to securely store any of your personal information. www.shesfabb.big cartel.com maintains the highest levels of security by using high-level SSL encryption technology, the most advanced security software currently available for online transactions.
2. HOW CAN I PLACE AN ORDER ONLINE?
Click on the item you wish to purchase, select size and color required then click "add to cart". At the Shopping Cart Page, you can continue to shop other items or proceed to “checkout”.
3. HOW LONG DOES IT TAKE FOR THE SHIPPING?
Shes FABB offers FREE standard shipping (7-21 business days M-T) For our Expedited Shipping, normally 3-5 or 2 or overnite option separate billing is sent via email working days from order processing to order arrival.Processing takes 2 days to confirm payment completion.A email will be sent to track your shipment.
**DISCLAIMER**
Crushed glass embellishment featured on custom option is actual glass and to be purchased at own risk.Purchasing is at own risk She's FABB is NOT responsible for any mishaps,damage to self or others with purchase or wear of this fashion product.
**CUSTOM EYECANDY** discounts applicable if customer provides frame PAID checkout for labor fee REQUIRED prior when frames arrive standard shipping applies UNLESS upgrade fee also paid.
4. WHAT KIND OF CURRENCY DO YOU ACCEPT?
At present, we accept American Express,Visa, MasterCard, Discover credit or debit with logo ONLY.
5. HOW CAN I PAY ONLINE?
There are currently two ways to pay. Customers can finish online payment with credit cards. If customers don’t have credit cards, or need to buy a large sum of goods, we strongly recommend purchasing a prepaid debit reload card. This is the most frequent payment method as it is fast and efficient. We accept MasterCard, VISA American Express and Discover.
6. WILL I GET AN ORDER CONFIRMATION?
We will send you a confirmation email with the detailed order information shortly after you have placed an order.Once your order is shipped tracking info will be forwarded to you via email.
7. WHEN WILL MY PRODUCTS BE DELIVERED?
After an order is placed, normally it takes us 2-3 working days to process the order. If custom processing varies from hours MOSTLY dependent on project and stock availability. Ex all hats are made to order it can take 1 week for a hat so if you order 3 or more more than 2 weeks unless upgrade of shipment has been placed Confirmation of 100% payment is
REQUIRED before any order is processed or shipped. Your
Package will take 7-10 business
shipping days or less from the day we receive your order. Orders place
on Fridays, weekends and holidays will begin processing the next
business day. (All shipping times are contingent on stock availability). After that, your order will be shipped out, and a confirmation email with the tracking number and link will be sent to you by email.
8. WHAT IF I'M NOT IN WHEN YOU DELIVER?
Deliveries will usually be made from Monday to Friday between 8:30am and 5pm. If you or the recipient is not available, you can contact your local post office directly with your tracking number to arrange re-delivery or collect our parcel personally.
9. DO YOU OFFER DISCOUNTS ON BULK ORDERS?
When you make a large, one-off purchase on our website, please contact us first [email protected] You can benefit from discounts
.
10. QUALITY DETAILS ABOUT OUR FABB PRODUCTS?
When purchasing accessories, it's important to know exactly what type you're looking for. Handmade accessories can be divided into 3 categories to meet the needs of all types of fans. If you're just looking for a recreational accessories to show off your style , then the Replica model may be your best choice. For a slightly Edgey and more durable design, you can choose from the Custom line. If you want the same look and high-quality as the displayed worrn by the models in the photoshoots, then an FaBB Desinger Pick is for you! Each item shows you're a true fan